Performance Improvement & Quality
- Support for infrastructure organisations
- Support for frontline organisations
- Performance Improvement websites
- Case studies
- E-bulletin subscription
General enquiries and information please contact quality@vas.org.uk
Manager: Training, Capacity Building & Quality
John Farmer, 0114 2536628, j.farmer@vas.org.uk
Performance Improvement Project
This project offers support to third sector infrastructure organisations in South Yorkshire.
We provide information, one-to-one support and advice on:
- Quality Assurance and Performance Improvement approaches
- Customer feedback methods and strategies
- Strategic planning
- Outcomes, monitoring and evaluation frameworks
- Current developments and examples of good practice
To subscribe to our quarterly e-bulletin click here
For more support or information contact us
Other support for infrastructure organisations:
South Yorkshire Quality Project
Unfortunately the South Yorkshire Quality Project has now ended. However, a number of documents are available for download to help with the quality assurance process.
- Quality Assurance information sheet and further sources of support
- Introduction to Quality Assurance presentation (PowerPoint and pdf)
- Quality Working Group sheet - information about setting up a group of people to work on quality assurance in your organisation
- South Yorkshire Quality Project Evaluation Report
- Quality Counts! Conference Report 2008
Links to Performance Improvement websites
General Performance Improvement:
National Performance Programme
Valuing Infrastructure Project
Quality:
Monitoring, evaluation, outcomes and impact:
Evaluation Trust
Mentoring and Befriending Foundation
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Benchmarking:
Strategy:
Case studies
These are a series of six case studies where we look at successful solutions to common problems experienced by voluntary and community organisations.
- Getting the process started
- Keeping the process going
- Championing the quality cause
- Leading from the middle
- Keeping everyone involved
- Spreading the load
E-bulletin subscription
PIP e-bulletin is specially developed for infrastructure organisations in South Yorkshire and those who have an interest in performance improvement.
To subscribe to our quarterly e-bulletin click here.